Privacy policy

AEROVEXE — Privacy Policy

Contact
- Email: aerovex27@gmail.com
- Location: United Kingdom
- Shipping: United Kingdom and worldwide

1. Overview
AEROVEXE (“we,” “us,” “our”) respects your privacy. This policy explains what personal information we collect, how we use it, when we share it, and your rights.

2. Information We Collect
- Account & Order Data: name, email, billing/shipping address, phone number, order history, payment method details (processed via third-party payment providers).
- Transactional Data: purchase amounts, products ordered, shipping and tracking details.
- Communications: customer service messages, emails, feedback, and support requests.
- Device & Usage Data: IP address, browser type, device identifiers, pages visited, referring/exit pages, and analytics.
- Marketing Data: newsletter sign-ups, preferences, and interaction with marketing communications.
- Optional: any information you provide in product reviews, custom orders, or user-generated content.

3. How We Use Your Information
- To process and fulfill orders, handle payments, and provide customer support.
- To communicate order status, updates, and respond to inquiries.
- To send marketing (with consent where required) and promotional offers; you can unsubscribe at any time.
- To improve our website, products, services, and user experience through analytics.
- To detect and prevent fraud, enforce our terms, and comply with legal obligations.

4. Legal Bases for Processing (UK/EU users)
- Contract performance: processing necessary to fulfill orders and provide services.
- Legitimate interests: fraud prevention, site security, and improving services.
- Consent: marketing communications where required.
- Legal obligation: compliance with laws and regulations.

5. Sharing & Disclosure
- Service Providers: payment processors, shipping carriers, hosting, analytics, email platforms — only as needed to provide services.
- Legal & Safety: if required by law, to respond to legal processes, or to protect rights and safety.
- Business Transfers: in connection with a merger, sale, or restructuring (users will be notified where possible).
- We do not sell personal data for direct commercial gain.

6. International Transfers
We operate from the UK and may transfer personal data to third parties or subsidiaries in other countries. When transfers occur, we use appropriate safeguards (e.g., standard contractual clauses) to protect your data.

7. Cookies & Tracking
We use cookies, web beacons, and similar technologies for site functionality, analytics, and marketing. You can manage cookie preferences via your browser or any provided consent tool. Disabling certain cookies may affect site functionality.

8. Data Retention
We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods depend on the type of data and legal requirements.

9. Security
We implement reasonable technical and organizational measures to protect personal data (encryption, access controls, secure servers). No system is fully secure; if a breach occurs we will notify affected users and authorities as required.

10. Your Rights (where applicable)
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Port your data to another provider.
- Withdraw consent for processing based on consent.
To exercise rights, contact aerovex27@gmail.com. We may need to verify identity before fulfilling requests.

11. Children
Our services are not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, contact us to request deletion.

12. Third-Party Links
Our site may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal data.

13. Changes to this Policy
We may update this policy. The effective date at the top indicates the current version. Material changes will be communicated via the website or email where required.

14. Contact
For questions, data requests, or concerns: aerovex27@gmail.com

— AEROVEXE Customer Support